On Monday, July 12th at 7:00am, I took a punctured tire to Longview Auto & Tire. I was surprised to see the sign say open because Google Maps had them opening at 7:30am. I went in and was greeted, in a friendly manner, by Bob. I asked about the opening time and Bob told me he likes to open the doors early. He asked why I was there and I explained about my punctured tire. He acted sympathetic to my situation and asked me to make my self comfortable until a service advisor and a technician could arrive. Around 7:30am, Matt, a service advisor, asked me about my tire. He was friendly and professional. In just a few minutes, actually before I even knew it, the tire was fixed. I spoke with the technician, Ulises. He was also friendly and professional. He gave me the tire balancing weight that caused the puncture and had been embedded in my tire. Ulises also explained how he had fixed the tire. He used a plug patch combination. I needed just a little more air in the tire and Derek willingly, and efficiently, helped me out with that. I have now traveled over 500 miles on that tire and it is still holding air perfectly. I give Longview Auto & Tire my highest recommendation.