Longview Auto Repair

Your service was great. Everyone was friendly and my car was serviced as soon as I arrived. It is so good to have me Audi serviced in Longview.

Very positive experience !

I chose to give a 4 instead of 3 due to the kindness of staff while in store though my experience was a bit frustrating. Paid for 4 new tires on a Friday and was told to come anytime after 11 on Monday to have them installed. I called Monday morning to inquire about how long it would take and if there was a need to make appointment. I was told it would take about an hour and was a slow day a and no appointment was necessary. I arrived at 3:30 to be informed that deliveries from Portland did not arrive due to the frozen roads and my tires would not be in until the following day. Apparently, phone calls would generally be made to customers in that situation but the person who ordered was off that day. Much better communication needs to be prioritized between both staff and customers. This was my first experience with your business as I have always used Les Schwab exclusively and it wasn’t a great first impression. But staff was extremely kind and friendly while in store and kindness covers a lot of defects in my opinion. I will give another opportunity to have better quality service.

very friendly and very knowledgeable great service

Excellent customer service. I came in as my tpms light was on. They tested it and put it in on the spot. Super friendly. I would highly recommend this shop.

I brought my 4Runner in for an oil change. Reuben and his crew went above and beyond to track down an issue I was having with my rear wiper and defrost. They communicated well and there were no surprises throughout my visit there. I’m happy with services received, I’d recommend to others and go back here myself.

Great shop! Would recommend!

Got a recommendation for a shop to flush the radiator on my car. Later in the afternoon when I got there but they got my vehicle in and did the work in a reasonable time frame.