I brought my vehicle in for an inspection and needed to wait there with my 2 youngest sons. The employees didn't say anything to me about my 9 month old making so much noise and wanting to explore their waiting area. My 4 year old liked looking through the doors into the shop watching the techs work on other vehicles. The employees were apologetic about our wait time as it did take a bit longer than expected. They gave me quotes for the things that need worked, and gave me good information on why that particular part needs replaced and what could happen if I dont get it replaced. They also let me know how they determined what needed replacement. I liked how they gave me a quote for each individual thing and not all in a single quote. I got a link to see what all they did as well. Overall I am very thankful they had this promotion for free vehicle inspection so I can see what needs done to keep my family safe as well as other drivers.
Thanks for coming in, Terryn. Have a safe and relaxing holiday season. We hope to see you soon!
- Longview Auto & Tire