It is my opinion that mechanics will put the screws to ya every chance they get. And if you're a woman... Oh boy! I also, firmly believe in NOT giving a perfect score of 5 because only God is perfect... HOWEVER it seems I've been schooled & giving them anything else but the best score would be cheating them. Quick to be able to get my car in, quoted me $250 less than another shop. Friendly. Communicative. And they did fabulous work! This is my new go to for all things automotive. No wonder they've been in business so long and are beloved by Google critics. Besides not keeping oil in your vehicle, not going here when your car needs fixed is the second worst thing you could do to your ride.